Bev Kothe | Bev Kothe Qualitative Research

Reliability in a facility’s recruiting and on-site client service is the very most important thing to this moderator’s peace of mind and is a major component of a project’s success. AOC has never failed to measure up and they have become the standard by which I judge my facility experience in other markets. The personal touch and warmth of the staff at AOC is its major differentiator. I always see my project manager when I arrive for my groups. It amazes me that in so many facilities, my project manager is just a voice on the phone, at best. They are owner-operated with owners visible and engaged.