Tour Our Facility

AOC is located in the fastest growing area of Charlotte.  Just a 20-minute drive from the international airport and minutes from the outer beltway, our location is convenient for both clients and respondents.  Our facility is in a one-story office park with ample free parking.  Expanded in 2014, we have a fully equipped test kitchen with viewing and four versatile multipurpose rooms within private client suites. 

Client Suites

Each suite has a private lounge, office, restroom, an outside entrance/exit, and separate HVAC zones for clients and participants.  All suites have a fully stocked mini-fridge, a microwave oven, and unlimited coffee and tea service.  Our food is catered from an award-winning local restaurant and is plated and served without disruption in the client lounge.  All lounges are equipped with a closed circuit television so you won’t miss anything during breaks.

AOC offers primary and backup wireless internet throughout our facility as well as hard-wired access in our suites and rooms.  Our client offices are fully equipped with a speaker telephone, office supplies, and a Windows computer with Microsoft Office.  We have the latest in technology including digital audio and video, primary and backup wireless internet, and video streaming through FocusVision and Streamline Universal.  We also offer professional, quick-turnaround transcription.

Interviewing Rooms

Your facility rental includes an interviewing room with:

  • FocusVision and Streamline Universal video streaming capabilities
  • A 32” or larger LCD Television/Monitor with a DVD/VCR player on a mobile cart
  • Primary and backup wireless internet and hardwire connections
  • Flip chart/erasable easel
  • Display rails and display easels
  • Hardwood/wood laminate floors
  • A custom designed break-away conference table that can be adjusted for focus groups or individual interviews
  • Ample room for large product displays such as appliances, equipment and store displays
  • A mounted, stationary video camera with pan and zoom for digital audio and video recording

Also available:

  • Webcam, monitor, keyboard and mouse usability equipment
  • Portable CD player/iPod/stereo system
  • Projector and screen
  • Apple TV and Bose Bluetooth speaker
  • Living room atmosphere seating
  • Theatre style seating for up to 40
  • Classroom style and taste test seating for up to 30, with station dividers
  • 27 notebook computers

Test Kitchens

AOC can accommodate multiple types of large and small appliances. Our test kitchen has twelve dedicated 120V and four 220V circuits and includes:

  • 4 Full Size Refrigerators
  • 4 Full Size Chest Freezers
  • 4 Electric Range/Ovens
  • 8 Microwaves
  • 6 Toaster Ovens
  • 6 Electric Griddles
  • 6 Electric Frying Pans
  • Ice Machine
  • Miscellaneous cookware and utensils
  • Digital thermometers and timers
  • Ample mobile product preparation tables

Our space can accommodate the rental of additional full size refrigerators, freezers, range/ovens, and other appliances as needed for your project.